Returns & Refunds
Returns
We want you to love how the paddle plays. If it isn't right for you, you have 30 days from delivery to request a return.
- Paddles must be in resellable condition — no court scuffs, edge-guard damage, or wear on the face.
- Original packaging should be included where possible.
- Return shipping is paid by the customer unless the item arrived damaged or defective.
To start a return, email ravionpickle@gmail.com with your order number and a short note about the issue. We'll send return instructions within 1–2 business days.
Refunds
Once your return arrives and is inspected, we'll email you to confirm. Approved refunds are issued to the original payment method within 5–10 business days. Original shipping charges are not refunded.
Damaged or defective items
If your paddle arrives damaged, or fails from a manufacturing defect, email us within 30 days of delivery with photos. We'll replace it or refund it in full, and we cover return shipping.
Limited warranty
Ravion paddles carry a 1-year limited warranty against manufacturing defects in the core, face, or handle, from the date of delivery. The warranty does not cover normal wear, cosmetic scuffs, edge-guard abrasion, or damage from misuse, paddle-tapping, or striking the court surface.
Exchanges
The fastest way to exchange is to return the original item for a refund and place a new order.
Questions
Email ravionpickle@gmail.com and we'll get back to you within 1–2 business days.